Privacy Policy

Last Updated: October 24, 2024

At TradeCapAI ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tradecapai.com, use our AI arbitrage services, or engage with our referral program.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as our referral program) or otherwise when you contact us.

Personal Data

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Email address and Telegram handle.
  • Financial Data: Wallet addresses (e.g., USDT TRC20/BEP20 addresses) used for deposits and withdrawals. Note: We do not store your private keys.

Automatically Collected Data

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

  • To facilitate account creation and logon process: If you choose to link your wallet, we use the information you allowed us to collect to facilitate account creation.
  • To manage your AI Trading Portfolio: To execute arbitrage trades and calculate daily returns and compound interest.
  • To administer the Referral System: To track your downline hierarchy (up to 50 generations), calculate commissions, and apply correct multipliers (5x to 50,000x).
  • To protect our Services: We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).

3. Blockchain Data & Transparency

Please be aware that blockchain transactions are public. When you deposit or withdraw funds from TradeCapAI, the transaction details (Amount, Wallet Address, Timestamp) are recorded on the public blockchain ledger (TRON or BSC networks). This information is not controlled by us and is immutable.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. These measures include:

  • SSL/TLS Encryption for all data in transit.
  • Cold storage for the majority of platform assets.
  • Two-Factor Authentication (2FA) options.
  • Regular security audits of our AI trading algorithms.

However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.

6. Your Privacy Rights

Depending on your region (such as the EEA or California), you may have certain rights regarding your personal information, including the right to:

  • Request access and obtain a copy of your personal information.
  • Request rectification or erasure.
  • Restrict the processing of your personal information.
  • Data portability.

To exercise these rights, please contact our Data Protection Officer at [email protected].

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

8. Contact Us

If you have questions or comments about this policy, you may email us at [email protected] or join our official support channels.